Shipping policy

Thank you for shopping with Mike's Pawn Shop. We are committed to processing and delivering your orders as quickly and safely as possible.

Shipping Locations

We currently ship within the United States only.

At this time, we do not offer international shipping.

Order Processing Time

  • Handling Time: 1–2 business days
  • Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
  • Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Estimated Delivery Time

After your order has been processed, the estimated shipping time is:

  • Shipping Time: 5–7 business days
  • Total Estimated Delivery Time: Up to 9 business days from the date your order is placed.

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, high shipping volumes, or other circumstances beyond our control.

Shipping Carriers

To ensure reliable delivery, we may ship orders using one of the following trusted U.S. carriers:

  • UPS
  • FedEx
  • USPS (United States Postal Service)
  • DHL Express
  • UPS SurePost

The shipping carrier is selected based on the destination, package size, and service availability.

Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before your payment is completed.

Any available free shipping promotions will be clearly indicated on the website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information so you can monitor your shipment.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Severe weather conditions
  • Carrier service interruptions
  • High seasonal shipping volumes
  • Incorrect or incomplete shipping addresses
  • Events beyond our reasonable control

We appreciate your patience should any unexpected delays arise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, additional shipping charges or delivery delays may occur. Orders that have already been shipped cannot always be modified or redirected.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.

Returns

Eligible items may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Please review our Return & Refund Policy for complete return instructions and eligibility requirements.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Mike's Pawn Shop

Address: 11618 Southwest Fwy, Houston, TX 77031, USA
Phone: (281) 568-7704
Mail: support@mikespawnshop.store
Business Hours (CST):Monday – Friday:9:00 AM – 5:00 PM
Saturday – Sunday : Closed