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Welcome to Mike's Pawn Shop. We are committed to delivering your orders safely, securely, and in a timely manner. This Shipping Policy details our shipping procedures, delivery timeframes, rates, and policies to ensure full transparency for our customers.
Service Area: We currently process and ship orders exclusively to continental physical street addresses within the United States.
Restrictions: Due to the nature and value of the products we sell (electronics, jewelry, and power equipment), we do not ship to:
International addresses outside the United States.
P.O. Boxes, APO, FPO, or DPO military addresses.
Freight forwarding services.
To make your shopping experience clear and predictable without any hidden fees at checkout, we maintain a straightforward shipping rate:
Standard Shipping: FREE ($0.00 USD) on all domestic US orders.
Taxes & Customs: No hidden shipping charges, duties, or extra handling fees will be added at checkout.
All orders are processed, packed, and dispatched from our physical store location in Houston, Texas.
Order Cut-Off Time: 5:00 PM (EST) (Eastern Standard Time), Monday through Friday.
Handling / Processing Time: 1 to 2 Business Days (Monday to Friday).
Weekend Orders: Orders placed after 5:00 PM (EST) on Friday or during the weekend (Saturday & Sunday) will be processed on the next business day (Monday morning).
Public Holidays: Orders are not processed or shipped on US federal public holidays.
We partner with reliable commercial carriers (including USPS, FedEx, and UPS) to ensure your items arrive safely.
Transit Time: 3 to 5 Business Days (Monday to Friday).
Total Estimated Delivery Time: 4 to 7 Business Days ( Handling Time + Transit Time).
| Shipping Method | Handling Time | Transit Time | Total Delivery Time | Cost |
| Standard Shipping | 1 - 2 Business Days | 3 - 5 Business Days | 4 - 7 Business Days | FREE ($0.00) |
Once your package is scanned and dispatched by the carrier, an automated Shipping Confirmation Email containing a unique tracking number and direct carrier link will be sent to the email address provided at checkout.
Please allow 24 to 48 hours for the carrier system to update the tracking status and location details.
Address Corrections: If you need to change your shipping address, please contact us immediately within 2 hours of placing your order. Once an order enters the dispatch phase, the address cannot be modified.
Cancellations: Orders can only be canceled prior to dispatch. If your order has already shipped, please refer to our Refund and Return Policy.
Items Damaged in Transit: If your order arrives damaged, please inspect the box immediately and contact us within 48 hours of delivery. Keep all packaging materials and product packaging, and provide clear photos of the damaged item via email.
Lost or Stolen Packages: If your tracking status shows "Delivered" but you have not received your package, please check around your premises and consult with household members or neighbors. If you still cannot locate it, contact us immediately so we can initiate a formal trace and claim with the courier.
If you have any questions, inquiries, or need assistance regarding your order's shipment status, our support team is available during standard operating hours:
Store Name: Mike's Pawn Shop
Email Address: support@mikespawnshop.store
Phone Number: +1 281-568-7704
Physical Address: 11618 Southwest Fwy, Houston, TX 77031, United States
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)